walkertx.dev
Work History
  • OurHive
    Sep 2023 - Aug 2024
    • Sr. Full Stack Software Engineer
      Sep 2023 - Aug 2024
      • Translated product ideas into well-designed features with minimal direction.
      • Guided the implementation of advanced technologies and design patterns across the stack.
      • Designed efficient single-table data structures for DynamoDB and API microservices.
      • Conducted research on emerging technologies, trends, and design patterns.
  • DeWalt
    May 2022 - Jul 2023
    • Software Engineer
      May 2022 - Jul 2023
      • Studied and implemented design patterns that reduced cost and minimized database load.
      • Incorporated customer feedback across web/iOS platforms and microservices.
      • Led QA, release processes, and maintained customer satisfaction during complex organizational periods of transition.
      • Managed vendor partnerships to enhance cost efficiency and operations.
      • Spearheaded customer relationship management for products under my influence.

      📓 NOTE: If you notice that these responsibilities look rather scattered, that’s because they were! The organization was undergoing a lot of changes, so I wore a lot of hats!
  • DADO
    Sep 2019 - May 2022
    • Customer Success Engineer
      Mar 2022 - May 2022
      • Tackled customer-facing engineering tickets and resolved issues ranging from UX to API failures.
      • Translated commercial team bug reports into actionable, technical tasks.
      • Optimized cross-team collaboration for prioritizing and clearing bug backlogs.
      • Maintained strategic partnerships with labor unions and non-profits.
    • Customer Success Manager
      Sep 2019 - Mar 2022
      • Developed new processes to manage long-term customer relationships.
      • Created training programs, educational content, and feedback documentation workflows in order to drive user engagement.
      • Strengthened industry presence by managing strategic partnerships with labor unions and non-profits.
  • Polk Mechanical Company
    Jun 2015 - Sep 2019
    • Applied Technologies Specialist
      Mar 2019 - Sep 2019
      • Integrated BIM services such as material takeoffs and coordinated labor estimates with field operations.
      • Evangelized stakeholders across the entire organization for the sake of leveraging technology to help the business scale.
      • Researched both proven and emerging technologies in the construction space.
      • Planned, coordinated, and executed a business-wide tool and asset management program.
    • BIM Coordinator
      Jan 2017 - Mar 2019
      • Designed coordinated plumbing and piping systems for commercial construction projects.
      • Compiled data and reports such as material takeoffs and precise labor estimates derived from BIMs.
      • Delivered constructible models by collaborating with coordination leads, designers, skilled workers, and trade partners.
    • Assistant Project Manager
      Jun 2015 - Jan 2017
      • Maintained document control standards for critical construction contract documents.
      • Negotiated pricing with vendors to reach purchasing agreements.
      • Facilitated labor efficiency by coordinating material deliveries between suppliers and labor supervisors in the field.
      • Performed accurate material and equipment takeoffs for HVAC and plumbing assets.